Our Promise: Love It or Send It Back

We stand behind every piece we sell.

30-Day Return Policy

Changed your mind? No problem. We accept returns within 30 days of delivery for a full refund — no restocking fees, no fine print.

• Items must be unworn and in original packaging
• Full refund to your original payment method
• No restocking fees — ever
• Email hello@shopwinewear.com with your order number and we'll send a prepaid return label

Lifetime Guarantee

Every WineWear piece is backed by our Lifetime Guarantee against manufacturing and craftsmanship defects. As long as you own your piece, we stand behind how it was made.

Faulty clasps, broken links, plating defects from manufacturing, loose stones — covered for life. Email us a photo of the issue along with your order number from shopwinewear.com (proof of purchase required) and we'll ship a replacement at no cost when approved.

Normal wear, accidental damage, chemical exposure, and damage from swimming/showering are not covered. See full warranty terms.

Free Shipping

All orders of $35 or more ship free within the United States. Orders under $35 ship for a flat $4.99.

Most orders ship within 1-2 business days and arrive in 3-7 business days.

Questions?

Reach out anytime at hello@shopwinewear.com — we typically respond within 24 hours.